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Privacy Policy

This Privacy Policy explains how Neuroinclusive Network Holdings Pty Ltd, trading as Neuroinclusive Network, collects, uses, stores, and discloses personal information through the website www.neuroinclusivenetwork.org.

In this Privacy Policy, “Neuroinclusive Network”, “we”, “us” and “our” refer to Neuroinclusive Network Holdings Pty Ltd.

We are owned and operated in Australia. Our website is currently aimed mainly at Australian visitors, but it may also be accessed by people in other countries.

1. Our approach to privacy

We are committed to handling personal information responsibly, transparently, and in line with applicable privacy laws.

This Privacy Policy is intended as a clear starting point for how we manage personal information collected through this website. As Neuroinclusive Network grows, expands internationally, or adds new services, this Privacy Policy may be updated.

2. Personal information we collect

The personal information we collect depends on how you interact with the website.

When you use the contact form, we may collect:

  • first name;

  • surname;

  • email address;

  • the contents of your message.

We may also collect technical and usage information through website tools, cookies, analytics, and third-party services. This may include:

  • IP address;

  • browser type;

  • device type;

  • approximate location information;

  • pages visited;

  • time spent on the website;

  • referring websites or links;

  • interactions with website content, forms, embedded media, or links.

We ask that you do not include sensitive personal information in the contact form unless it is necessary for your enquiry.

3. How we collect personal information

We may collect personal information when you:

  • submit the contact form;

  • contact us by email;

  • interact with the website;

  • communicate with us about Neuroinclusive Network, our work, our related entities, or future opportunities;

  • interact with third-party tools, embedded content, analytics, or tracking technologies used on the website.

The website is built in Wix Studio. Contact form submissions may be stored in Wix and sent to the company email inbox at info@neuroinclusivenetwork.org.

4. Cookies, analytics, and tracking technologies

This website may use cookies and similar technologies to operate the website, understand website performance, improve user experience, and support communications or marketing activity.

The website may use tools such as:

  • Wix analytics and website tools;

  • Google Analytics;

  • LinkedIn Insight Tag;

  • embedded videos;

  • third-party widgets or integrations.

Some cookies are required for the website to function properly. Others may help us understand how visitors use the website or improve future communications.

Where cookie consent tools are available or required, you may be given options to manage non-essential cookies. You can also manage cookies through your browser settings.

5. How we use personal information

We may use personal information to:

  • respond to enquiries submitted through the website;

  • communicate with you;

  • manage relationships with visitors, partners, investors, employers, suppliers, advisors, service providers, and other stakeholders;

  • understand website usage and improve website performance;

  • maintain the security and operation of the website;

  • support future business development, communications, or marketing activity;

  • manage records and internal administration;

  • comply with legal, regulatory, or professional obligations.

If we add contacts to a CRM, mailing list, or communication platform in the future, we will do so in a way that is consistent with applicable law and relevant consent requirements.

6. Disclosure of personal information

We may share personal information where reasonably necessary with:

  • related entities or future related companies;

  • directors, officers, employees, contractors, and advisors;

  • website, hosting, analytics, email, CRM, and technology service providers;

  • professional advisors, including legal, accounting, business, accessibility, or technical advisors;

  • partners, service providers, or collaborators where relevant to your enquiry;

  • regulators, authorities, or other parties where required or permitted by law.

We do not sell personal information.

7. Overseas disclosure and international visitors

Although Neuroinclusive Network is owned and operated in Australia, some third-party service providers may store or process data in other countries.

These may include website, analytics, email, CRM, hosting, cloud, or technology service providers with international infrastructure or support teams.

If you access the website from outside Australia, you acknowledge that your information may be processed in Australia or other countries where our service providers operate.

8. Direct communications and marketing

We may use your contact details to respond to your enquiry or communicate with you about matters connected to Neuroinclusive Network.

In the future, we may send updates, invitations, newsletters, or other communications where permitted by law.

You can opt out of marketing or non-essential communications by following the unsubscribe instructions in the relevant message or contacting us at webofficer@neuroinclusivenetwork.org.

9. Data security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

However, no website, email system, online form, or digital storage method is completely secure. You should take care when deciding what information to send to us online.

10. Data retention

We keep personal information for as long as reasonably necessary for the purpose for which it was collected, including to respond to enquiries, manage relationships, keep business records, comply with legal obligations, resolve disputes, and support legitimate business operations.

When personal information is no longer required, we will take reasonable steps to delete, de-identify, or securely manage it, subject to legal, technical, and business requirements.

11. Accessing or correcting your personal information

You may contact us to request access to, or correction of, personal information we hold about you.

We may need to verify your identity before responding to a request. In some cases, we may be unable to provide access or make a correction, including where the law allows or requires us to refuse the request.

12. Privacy complaints

If you have a privacy concern or complaint, please contact us first so we can review and respond to the issue.

Please include enough detail for us to understand the concern and contact you if further information is needed.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time as the website, organisation, technology, services, or legal requirements change.

The updated version will be published on this website with a revised “Last updated” date.

14. Contact us

For privacy questions, access or correction requests, or privacy complaints, please contact: 

Neuroinclusive Network
Email: webofficer@neuroinclusivenetwork.org

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